Privacy Policy
Information Collection At Tracey Cooper, we value your privacy and understand the importance of protecting your personal data. We collect the following information to provide and improve our services:
- Business name and address
- Phone number
- Email address
- Contact name (if provided)
- IP address
- Product order information and order history
Purpose of Collecting Information The data collected is used to fulfill your orders, provide customer service, manage your account, and update you on our services. We gather information through direct orders, trade shows, our website, emails, and phone communications.
Usage of Information
- Order Fulfillment: To process and deliver your orders using courier companies, sharing only necessary information.
- Customer Service: To assist with any queries and maintain a record of your transactions for future reference.
- Updates: To inform you about changes to our services or products.
Third-Party Sharing
- We do not share your information with third parties for marketing purposes.
- Payment processing is conducted through third-party services, whose privacy policies we recommend you review. We do not retain any payment information.
Cookies
- Cookies are used to collect standard internet log information and track visitor behavior. This data helps us improve our website and your experience. You can adjust your browser settings to refuse cookies, but please note that some website features may be impacted.
Newsletters
- You may opt-in to receive newsletters. Unsubscription can be done via the link provided in the newsletter or through your account settings.
Access to Personal Data
- You have the right to request access to the personal data we hold on you. You can request corrections or deletion of your data through phone, email, in-person, or by logging into your account.
Complaints
- Complaints can be directed to the director via the provided contact details.
Policy Updates
- Our Privacy Policy may be updated to reflect changes in legislation or our business practices. We recommend reviewing it periodically.